LOVE and
MONEY Some
couples find healthy structure in family-run businesses
By J.G. Domke
Special to the Star-Telegram
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Sandra McGlothlin and her husband, Ronnie, own Empire
Roofing in Fort Worth. The couple started the business
22 years ago and spent a lot of time nurturing it. "The
business was our third child, and we didn't want to
leave it unattended," Sandra McGlothlin
said. |
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While his wife stayed home with the kids and the books, Ronnie
McGlothlin started the day calling on contractors and builders to
subcontract roofing jobs.
By 11 a.m., with the Texas sun high in the sky, he'd join the
crew rolling out fiberglass felts on a warehouse roof.
Today, 22 years later, with more than 160 employees and offices
in Austin and Memphis, Tenn., Empire Roofing orders Gatorade by the
pallet and resurfaces roofs averaging about 30,000 square feet that
take up to 21 days to finish.
"The business was our third child, and we didn't want to leave it
unattended," Sandra McGlothlin said, adding that they didn't take a
vacation together for 10 years.
Theirs is a story about a man who quit his father's business --
and took eight of his workers with him -- and comforted his wife by
telling her they were young enough to go broke.
"I'm 22 years old, and we can go broke two or three times before
I'm 30," he said he told her. "But I'll get the business down."
In the beginning they worked out of their home, and Sandra
volunteered to look after the books and get insurance for each job,
along with keeping an eye on the kids, Mark and Cheryl, who weren't
old enough for school.
They incorporated, making him president and her
secretary-treasurer.
He couldn't pay her much; the 10 guys working on the roof came
first.
Of the eight men who followed McGlothlin when he left his dad's
company, seven stuck it out. Today they still work at Empire,
supervising jobs across the country.
McGlothlin might go hunting occasionally, but Sandra stayed home
to run the business. And when she went to visit family, he stayed in
Fort Worth.
When their kids were too old for day care, they helped at the
office after school.
"Doing real jobs," Sandra said, remembering sending her
13-year-old son outside to help clean the equipment while her
daughter stayed in the office and helped file.
"We have always taken it home; there are things we can't possibly
get to during the workday," Sandra said.
It is the same for Sue and Robert Johnson, owners of Wahoo Corp.,
where he manages Ink Well Graphics and she runs Printing Plus.
"We're off doing our own thing during the day, and we don't get
time to talk business till we get home," she said. But that's not a
problem: "That's when we get a chance to plan and strategize where
we want to go."
What was important for the Johnson's and McGlothlin's was making
each partner responsible for certain areas and having the final
say.
"It's like dealing with kids," Sue Johnson said. The Johnson's back each other up so an employee at Printing Plus can't get out of
doing the work by going to her husband.
"We're just respectful of each other," Robert Johnson said.
At Empire, Sandra McGlothlin remembers keeping records on the
repair costs for each truck to determine whether it would cost more
to keep it running than to invest in new trucks.
"She knows how to take care of the money, and I know how to make
it," Ronnie McGlothlin said.
She replied that he knows how to spend it too.
With yearly sales of more than $21 million, it no longer is a mom
and pop operation. He is president of Empire Roofing, and she is
president of Empire Disposal.
When the 2000 tornado struck Fort Worth, a lot of roofs needed
replacing -- and a lot of trash needed hauling. Trash bins were hard
to find, and those they could find were renting for twice what they
had before the storm.
So they decided it was time to start another business. He
concentrates on roofing, and she cleans up after him.
Not that he's messy. He takes pride in being a roofer and
requires crews to show up on a job with clean uniforms, clean trucks
and clean equipment.
"I always thought it gave me a leg up on the competition," he
says of his standards in what is often a dirty business.
Even though the McGlothlin's seemed to live, eat and breathe the
roofing, their children didn't feel ignored. And when Dad came home
one night saying he had gotten a terrific offer to sell the company,
he was surprised by how the kids reacted.
"Our son was upset that we were going to sell it out from under
him, without giving him a chance to someday run the operation,"
Ronnie McGlothlin said.
Today, Mark is a full-time employee, supervising crews in Austin
while his sister finishes college. Cheryl plans to join the company
when she graduates.
J.G. Domke is a free-lance writer based in
Arlington.
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